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Terms of use for users of this website and online services provided by International Online Music Academy Ltd, company number 13056000,  registered in England and Wales.

By using products and services provided on, you acknowledge that you have read these terms of use and agree to be bound by them.



IOMA = International Online Music Academy Ltd

Feedback providers = professionals assessing video content by IOMA service users

The following Terms of Use will help you better understand our guidelines related to your use of By accessing this website, and using any of our educational products and services, and learning tools, you agree to all of the following Terms and any future updates we may make.


All users of our online products and services are required to have an account on our website.

Accessing our Site

All users of our services and products are required to create an account on

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. 

If you choose, or you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our site, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.


Billing & Invoices

The audition cycle runs from 01 December to 30 November the following year, inclusive. Auditions will be submitted by the Users every two months (“Audition Payment Cycle”) with the submission deadline being 01 of the third month of the cycle, with bimonthly (every two months) intervals thereafter. 

For IOMA Pro subscription users, two payments of £12.59 are required for each video submission assessment. When a user joins in the second month of the Audition Payment Cycle, they will be a member one payment in arrears. Should they wish to cancel their subscription, one recurring pcard payment of £12.59 will still be required after their last fully paid Audition Payment Cycle on the next payment date, or via bank transfer before then.

For users who purchased IOMA Pro as a single submission for £35.99, they can choose whether to submit within 6 weeks of the purchase date.

Any issues or questions should be communicated directly to us.

Please note that to cancel a subscription you need to contact us directly. 

The submission deadlines can be seen in the Member area or on the IOMA Pro page. We might charge a fee for processing a late submission, or refuse to accept the submitted materials. 


​Transactions Concluded on our Website

Where stated if you subscribe to a subscription service you agree to pay us on your recurring billing date. Wherever possible, details of your recurring billing cycle will be stated on the page which details the service that you wish to subscribe to and your billing dates can be seen in your online portal. Payment will be processed automatically and charged to the card / paypal account that was authorised by you. Permission to charge you will not be requested as all of our subscription based services stay active on a rolling basis until cancelled. For any service purchased through our website the initial cooling off period of 2 weeks (14 calendar days) applies. After this the normal cancellation policy applies - please see our Cancellation Policy on this page. 

Username & Password

You agree to be the sole user of the username and password you created when creating an account on, and to reasonably protect that username and password, and notify IOMA if you believe it's been breached or otherwise compromised

Cancellation policy

Please note that all monies paid for our products and services are generally non refundable. In exceptional and unexpected circumstances we are happy to consider issuing a full or partial refund. Please contact us by email at, or by filling out the contact form. 

In the event of a change of the original terms of a service (for example, a replacement feedback provider), we will offer you a refund for the service. The amount will be proportionate to the service provided.

Online Events

The company is not responsible for any internet connection disruptions the Users might experience. Please ensure your connection is stable. Please note that if an online event is not provided by a third party video conferencing service provider (For instance, Zoom) we require you to join from Safari browser for iPhone users.

Webinars and online meetings may be recorded and subsequently used for monitoring, learning, marketing and commercial purposes. 


Intellectual Property Rights

We at IOMA take pride in our service and work very hard to author and produce the content that comprises the educational products and services available on our platform. All of our educational products and services, and learning tools, are protected by U.K and International copyrights, unless stated otherwise. You agree that you will not share, publish, copy, distribute, re-sell, or otherwise exploit our logos, branding, educational products and services, learning tools, or any other form of our intellectual property, for any personal, promotional and/or commercial use, without our express written permission. We reserve the right to take legal action against individuals or companies that infringe our intellectual property.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may recommend our services to your friends, colleagues and company employees, however you must not share any content with other individuals or companies purchased by your sole use, or that of your company, unless you have gained such permission from us.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status and that of any identified contributors as the authors of material on our site must always be acknowledged.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


Agreement Updates 

We reserve the right to add, delete and/or modify any of the terms and conditions contained in this Agreement. International Online Music Academy Ltd. reserves the right to update, revise, or otherwise alter the terms and conditions set forth in this agreement, at any time, with notice provided in your IOMA account. Your continued use of and its products and services following posting of a change notice or new agreement will constitute your binding acceptance of the changes.


You agree to indemnify, defend, and hold harmless International Online Music Academy Ltd and the website,, its educators, affiliates, officers, directors, employees, agents, contractors and representatives from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of the IOMA website or its products, services, and learning tools, your violation of these Terms of Use, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.


International Online Music Academy Ltd reserves the right to terminate your account, subscription, and/or access at any time for breach of the terms and conditions and/or policy of conduct.

Our website uses cookies so that you can place orders and we can provide you with a better service. Continue to use the site as normal if you're happy with this and please familiarise yourself with our terms and conditions.Cookies are text files containing small amounts of data which are downloaded to your computer, or other device, when you visit a website. Cookies are useful, and improve your experience on our websites. Some cookies are also necessary for the technical operation of our websites. Please consult our Privacy Policy for more information.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

Reliance on Information Posted

Commentary and other materials posted on our site by its users are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our Site Changes Regularly

We update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, in director consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue

  • loss of business

  • loss of profits or contracts

  • loss of anticipated savings

  • loss of data

  • loss of goodwill

  • wasted management or office time

  • and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Please note that the feedback providers are not employees but self-employed individuals and users of the website, who are subject to these terms and conditions. We are not responsible for any content and feedback provided by them directly or indirectly to the website and service users.

Information About You and Your Visits to our Website

We process information about you in accordance with our Privacy Policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate. 

Any profile information you provide in the Members area will be classified as Public and Private.

Public information can be seen by all other website users. 

Private information can be seen by you and our staff and authorised contractors. Please consult the relevant fields for more information. 


Your Posts

We may read the messages that you exchange with other members of our community via our Platforms, in particular for the purposes of fraud prevention, improvement of our services, user assistance, verification of compliance by our members with the contracts concluded with us and in particular our Terms of Use. For example, in order to prevent a member from circumventing our online reservation system, we authorise ourselves to browse and analyse the messages exchanged on our Platforms in order to ensure that they do not contain any contact details or references to other websites.

We never learn about your communications with other members of our community for promotional or targeted advertising purposes. When possible, we use automated systems to moderate messages sent between members via our Platforms, without any individual decision being taken.


As part of the use of our services, some of your information is transmitted to other members of our community, through your public profile or as part of the reservation process (for example, we might communicate your public profile details to our feedback providers).

We also work closely with third-party companies that may have access to your Personal Data, and in particular with: social media platforms that can offer you features allowing you to integrate information from your account on their own platform into your  profile;

the subcontractors we use for technical services, payment services, identity verification or analytical solution providers.

We might share your data with third parties in the following circumstances:

1. When we use a service provider in connection with the performance of any contract between you and us or in order to provide or improve our services (for example, in the context of payments made via our Platforms);

2. As part of the reservation process, we are required, in order to provide the requested services, to display on our Platforms or to transmit to another member some of your Personal Data such as your first name, photograph, mobile phone number or email address.

3. We publish the reviews you write as part of our review system on our Platforms. These notices, which contain your first name and your photograph, are visible to all visitors to our Platforms;

4. When we use search engine and analytics providers to improve and optimise our Platforms;

5. When you expressly request it (for example, when you use the authentication methods provided by social networks), subscribe to a service provided by one of our partners, ask to benefit from an offer or a good plan from one of our partners);

6. When we have a legal obligation to do so or if we believe in good faith that it is necessary to (i) respond to any claim against International Online Music Academy Ltd, (ii) comply with any legal request, (iii) make to carry out any contract concluded with our members, such as the Terms of Use (iv) in the event of an emergency involving public health or the physical integrity of a person, (v) within the framework of investigations and investigations, or (vi) in order to guarantee the rights, property and safety of International Online Music Academy Ltd, its members and more generally any third party;

7. In the event that we sell or acquire a business or assets, in which case we reserve the right to share your Personal Data with the potential seller or buyer of this business or these assets.

8. If International Online Music Academy or all or part of its assets are acquired by a third party, the data in our possession will, if necessary, be transferred to the new owner.

9. In accordance with applicable law and with your consent when required, we may aggregate data that concerns you and that we receive or send to our business partners, including all or part of your Personal Data and information collected through cookies. This aggregated information will only be used for the purposes described above.

10. We draw your attention to the fact that if you decide to allow us to access some of your information, in particular your Personal Data, through connection services made available by our business partners, their privacy policies are also opposable. We have no control over the collection or processing of your data implemented by our business partners on their own platforms.

11 You authorise us to use your name, profile picture, content in connection with commercial, sponsored or associated content that we distribute or enhance.

If technically possible, you can delete your account directly from your dashboard in the profile section or write to us at so that a member of our team can assist you. We do not store any data from deleted accounts in our back office.


Provision  of Services, Viruses, Hacking and Other Offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the homepage. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

If you wish to make any use of material on our site other than that set out above, please email your request using our usual contact methods.

Links from our Website

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and Applicable Law

The English Courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns

If you have any concerns about material which appears on this site, contact us using our usual contact methods.  

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