Privacy policy

International Online Music Academy Ltd takes your right to privacy very seriously. To make sure you use our services with an understanding of how we collect, keep, use and share your information, we ask that you take time and familiarise yourself with our Privacy Policy before you proceed.

Website Privacy Notice  

International Online Music Academy Limited, owner and operator of ioma-art.com.

Last updated: 20 November 2022 

 

International Online Music Academy Ltd (IOMA)  respects your right to privacy.  This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.  

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.  

 

What does IOMA do? 

IOMA offers aspiring musicians an opportunity to learn from the industry’s leading experts online. For more information about IOMA, please see the “About Us” section of our Website at ioma-art.com 

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. You can always unsubscribe from any unwanted marketing materials by using the Unsubscribe link at the bottom of a received email. Do not hesitate to ask us for assistance.

What personal information does IOMA collect and why? 

 

We collect such Non-personal and Personal Information for the following purposes: 

  1. To provide and operate the Services; 

  1. To provide our Users with ongoing customer assistance and technical support; 

  1. To be able to contact our Visitors and Users with general or personalidsed service-related notices and promotional messages; 

  1. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;  

  1. To comply with any applicable laws and regulations. 

The personal information that we may collect about you broadly falls into the following categories: 

·       Information that you provide voluntarily 

Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your name and contact details in order to register an account with us, to subscribe to marketing communications from us, and/or to submit enquiries to us.  The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. 

 

We may also ask for and store such details as age, occupation, place of residence and other demographic information to better understand our audience, improve our services and share with third parties for the benefit of our business. 

 

·       Information that we collect automatically 

When you visit our Website, we may collect certain information automatically from your device.  In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws. 

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information.  We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.   

Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them.  We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors. 

 Some of this information may be collected using cookies and similar tracking technology, as explained below.

·      Information that we obtain from third party sources 

From time to time, we may receive personal information about you from third party sources, but only where we are confident that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.   

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

 

 

How is my personal information kept?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.   

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

 

Who does IOMA share my information with? 

We may disclose your personal information to the following categories of recipients: 

·       to our third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information;  

·       to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person; 

·       to any other person with your consent to the disclosure. 

Your personal information may also be available for or accessed by authorised employees, contractors and workers to fulfil their contractual obligations, or in some other instances, for IOMA’s interests as a company. 

 

 Legal basis for processing personal information  

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so.  In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. 

 

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details via the Contact Us page.

 

Cookies and similar tracking technology  

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you.  For further information about the types of Cookies we use, why, and how you can control Cookies, please see below.

 

How does IOMA keep my personal information secure? 

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you.  The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.  

 

 International data transfers 

Our third party providers operate around the world and so your personal information may be transferred to, and processed in, countries other than the country in which you are resident.  These countries may have data protection laws that are different to the laws of your country. 

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice.    

 

Data retention 

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).   

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.  

REGISTRATION ON THIS WEBSITE

You have the option to register on our website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The data recorded during the registration process shall be stored by us as long as you are registered on our website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

COOKIES

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.

You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Your data protection rights 

You have the following data protection rights: 

·       If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided via the Contact Us page. 

·       In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided via the Contact Us page

·       You have the right to opt-out of marketing communications we send you at any time.  You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.  To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided via the Contact page

·       Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. 

·       You have the right to complain to a data protection authority about our collection and use of your personal information.  For more information, please contact your local data protection authority.  

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. 

 

Updates to this Privacy Notice 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you or/and seek your agreement, consistent with the significance of the changes we make, and where this is required by applicable data protection laws. Nevertheless, we advise you to check this page regularly to take note of any changes or updates to our privacy policy.

 

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.  

 

How to contact us 

If you have any questions or concerns about our use of your personal information, please contact us at contact@ioma-art.com

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@ioma-art.com or contact us via the contact page on our website.

Please let us know if you would like us to not process your personal data anymore.

If you prefer getting in touch by post, you can do so by using our address:

Office 1793, 182-184 High Street North

East Ham, London E6 2JA

United Kingdom.   

The data processing controller of your personal information is International Online Music Academy Ltd, company no 13056000 registered in England and Wales. 

 

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